TERMS AND CONDITIONS
Privacy and Security
‘How Do I Fix Me.com’ does not intentionally target anyone under the age of 16. Our Site and services are not directed toward people under the age of 16, nor do we knowingly collect information from individuals under the age of 16.
Content, Copyright and Trademark
All text, graphics, photographs, trademarks, logos, (collectively, “Content”), including but not limited to the design, “look and feel” and arrangement of such Content, is owned, controlled or licensed by ‘How Do I Fix Me.com’. Except as otherwise provided herein, none of the Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, without our express prior written permission. Permission is hereby granted to lawfully access and use the Site to display, download, archive and print, portions of the Site on a temporary basis for your individual use. You may not otherwise modify or download any Content on the Site without the prior express written permission of ‘How Do I Fix Me.com’.
‘How Do I Fix Me.com’ intends that the information contained on our Site is accurate and reliable; even so, errors can sometimes occur. We reserve the right to make changes and/or additions to our Site or the information contained on this Site at any time.
We make no representations or warranties with respect to the site, the services you may obtain through the site, or the content, which are provided “as is” and on an “as available” basis. We disclaim all warranties, express or implied, including without limitation the implied warranties of title, non-infringement, merchantability, quality and fitness for a particular purpose, with respect to the site, any website with which they are linked, any services provided on the site and the results you may obtain from using the site or the services. We do not warrant that the site, their servers or email sent from us will be free of any harmful components (including viruses). We do not provide any representations or warranties against the possibility of deletion, misdelivery or failure to store communications, personalised settings or other data.
Exclusion of Liability
All categories of advice are provided to you on an as-is basis. Neither ‘How Do I Fix Me.com, nor any of its employees, is liable in any way for the results you get in implementing this advice.
DEEP SPIRITUAL COACHING
The purchase of Coaching services from us is a direct confirmation that you have read and agree to each statement below and that you wish to proceed with coaching.
All coaching services, communication, email or otherwise, delivered by myself, or any representative of the How Do I Fix Me community, as well as information on this website (www.howdoifixme.com) are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward with your life in a proactive way. Coaching is not a substitute for professional mental health care or medical care. We do not claim to be health care professionals and our advice is offered in good faith.
The term ‘coaching’ as used herein implies the provision of clarity and guidance in the context of the QM4YS system and the coach’s own personal experience.
- I understand that the coaching services I will be receiving from my Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.
- For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach is not ‘licensed’ by any health care body.
- I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.
- I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving the defined goals I create with my Coach. I have the ability to give my informed consent, and hereby give such consent to my Coach to assist me in achieving such goals and understand that results are not guaranteed.
- I understand that my Coach will protect my information as confidential unless I state otherwise in writing.
- I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Skype and other technology.
- I hereby release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by my Coach as a result of the advice given by my Coach or otherwise resulting from the coaching relationship contemplated by this agreement.
- I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns and agents.
Coaching Terms and Conditions
The coaching schedule will be arranged between Antonio Sebastian and the client and can be booked up to 3 months in advance. Antonio will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.
The number and frequency of coaching session will be agreed at the start of coaching between Antonio and the client, and confirmed by Antonio by email or written correspondence. Where no specific number is agreed sessions will be provided on a session-by-session basis.
In return for the fees payable by the client (or by a third party on their behalf), Antonio agrees to provide the service as described below and in accordance with the terms and conditions set out. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
The date that the first coaching session takes place shall be deemed to be the start date for the service.
Where any client is unhappy with any of the terms and conditions they can contact Antonio to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.
Format of Sessions:
Face-to-face (venue by mutual agreement), via Zoom or Skype (client calls coach); telephone coaching sessions (client calls coach); or other format where such is agreed. Unless otherwise agreed, for Zoom, Skype and telephone sessions the client is responsible for contacting Antonio at the agreed times. Antonio Sebastian is responsible for ensuring that he is available for consultation at agreed times.
The length of each session is as agreed between Antonio and the client before coaching sessions commence.
In accordance with Antonio’s current per session fee or fee for a programme of sessions, or any other such fee as shall be agreed and notified to the client. Antonio will confirm the fees in writing, usually by email, unless this is impractical. The number of sessions for which payment is required in advance will be agreed before coaching sessions commence.
Antonio may agree to provide additional coaching sessions after completion of the initial agreed session(s). These terms and conditions will apply to any additional sessions so provided and the Per Session Fee will remain the same as originally agreed except where Antonio notifies the client in writing by letter or e-mail of a change to the Fee or to any other term or condition in accordance with the section in these terms and conditions headed ‘Variation of Terms and Conditions’.
Dates and Times of Sessions:
The date and time of the first session and any subsequent session will be agreed between Antonio and the client by phone or email and confirmed by Antonio by email or letter.
Sessions can only be rearranged in accordance with the section in these terms and conditions headed ‘Rearranging Sessions’.
Fees can be paid online by debit or credit card using the Paypal payments systems and receipts are issued at point of purchase. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested.
Fees are payable in advance of each coaching session unless otherwise agreed. Where payment has not been received by Antonio in advance of a coaching session Antonio is not obliged to provide the session.
Antonio may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.
The client may contact Antonio by phone or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions but there will be an additional charge for this. Antonio will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.
If a client needs to rearrange a coaching session, they should provide at least 48 hours notice. No refunds will be given to clients for unused coaching sessions unless 48 hours notice has been given. In exceptional circumstances Antonio may need to rearrange a coaching session. In those instances we will also give the client 48 hours notice where practical.
Where a client pays for a session or sessions in advance they must have the coaching session(s) that they have paid for within 6 months of the payment or their fee is forfeited.
Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission.
In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Antonio can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Antonio where practicable and will be refunded any advance payments made for coaching sessions not yet provided.
Antonio will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. Antonio has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or business or to achieve their desired outcomes or goals.
Variation of Terms and Conditions:
Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both Antonio and the client and confirmed by Antonio in writing by email or letter. In other cases, Antonio may change any of these terms or conditions including the Per Session Fee by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective on receipt by Antonio.